Forward Solutions · Lee Pettijohn

You don't have to figure it out alone.

Websites, spreadsheets, and systems for small business owners who'd rather run their business than learn another app.

I'm Lee Pettijohn. I build the thing, fix it when it breaks, and pick up the phone. No agencies, no offshore teams, no tickets to nowhere.

Common questions

Can I help with…?

A few of the questions I get most often. Click one to read the answer. Hover to pause.

What I do

Three ways I help small businesses.

Most of my clients start with one and grow into the next.

How I work

Three steps. No jargon. No surprises.

01

You tell me what you need.

A short form or a 15-minute call. No tech vocabulary required — describe it the way you'd describe it to a friend.

02

I scope it and quote it.

Fixed price when I can give one, honest estimate when I can't. Usually back to you within one business day.

03

I build it and walk you through it.

Then I'm the person you call when something needs to change. Documentation included. Real documentation, written like a person wrote it.

Who I help

The people I work with.

Most of my clients have between 1 and 20 employees, no IT person, and a list of things they've been meaning to get to.

Why people hire me

AI can answer your questions. I do the work.

AI can answer your questions.

Great for "how do I…" Less great when you need someone to actually build the thing, test it on your data, fix it next month, and answer the phone when something breaks.

That's what I do.

I scope the job, build it right the first time, document it so future-you isn't lost, and stay reachable when you need a change.

For when the work is done but the questions keep coming

Forward Support: text a person instead of fighting with software.

A monthly membership for small business owners who'd rather have someone on call than spend Saturday morning on a help forum. Use your tickets for quick fixes, brainstorming, a tweak to a system I built, or a "is this the right tool for this?" question.

See how it works →

Standard

$79/mo

  • 2 tickets/month
  • 2 business-day response
  • Tickets roll over 1 month
  • Cancel anytime

A note from Lee

I started Forward Solutions because every small business I knew had the same problem: they could see what better tools would do for them, but nobody had time to figure out which tools, in what order, wired up how. I'm the person who figures that part out — and stays on call after.

Based in Hermann, Missouri through July 2026, then Nashville. Working with clients across the country either way.

More about me →

Tell me what you've been meaning to get to.

A 15-minute call or a short form. I'll get back to you within one business day.

Start here →